🎯 Key Responsibilities:
- Customer Interaction:
- Greet and assist walk-in customers or incoming inquiries (calls, WhatsApp, website leads).
- Understand customer energy needs, roof space, budget, and preferences.
- Educate customers about solar benefits, net metering, subsidies, and ROI.
- System Recommendation:
- Suggest suitable solar systems (On-grid / Off-grid / Hybrid) based on customer requirements.
- Explain product features: solar panels, inverters, batteries, structure, etc.
- Provide tentative system sizing, pricing, and savings estimation.
- Lead Generation & Follow-up:
- Follow up with existing leads and encourage site visits or meetings.
- Maintain regular communication with prospects to ensure high conversion.
- Generate leads via local networking, reference programs, and social media.
- Proposal Support:
- Help prepare basic proposals/quotations with sales or technical teams.
- Coordinate with survey or installation teams to schedule site assessments.
- Reporting & Coordination:
- Maintain lead status records (manual or CRM).
- Share daily inquiry and follow-up reports with the Sales Manager.
- Coordinate with store, warehouse, and installation teams for updates.
🛠️ Skills Required:
- Excellent verbal communication (Hindi & English)
- Customer-friendly approach
- Basic understanding of solar products and benefits
- Good listening and persuasive skills
- Comfortable with WhatsApp, phone calls, and basic Excel
📚 Qualifications:
- 12th Pass or Graduate (Any stream)
- Basic training in solar awareness (Preferred)
- 0–2 years experience in sales, customer service, or energy products
💰 Salary Range:
₹12,000 – ₹22,000/month + Incentives
(Fresher-friendly with training support)
Job Category: Solar Advisor / Solar Consultant
Job Type: Full Time
Job Location: LUCKNOW & MAU